Unlock Hidden Insights
from Every Customer Interaction

Advanced multimodal fusion AI that analyzes text, voice, video, and social media together. Cross-validates emotions across platforms to reveal contradictions others miss. Turn scattered feedback into strategic intelligence that drives customer retention and business growth.

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Breakthrough Applications

Real-World Multimodal Analytics

From customer interviews to social media monitoring, see where multimodal analysis delivers breakthrough insights across industries.

Customer Interviews

Zoom/Teams recordings with emotion analysis

Detect mixed signals between words and emotions to identify at-risk customers before they churn

Churn risk detection Satisfaction scoring

Focus Groups

Engagement + consensus analysis

Measure true participant engagement beyond verbal responses using facial expressions and body language

Group dynamics Individual reactions

Sales Calls

Buying signals + objection detection

Identify subtle buying signals and hesitations that sales reps miss during high-stakes negotiations

Deal probability Next actions

Social UGC

YouTube reviews, TikTok mentions

Analyze authentic user reactions in unboxing videos and product reviews for genuine sentiment insights

Brand sentiment Viral potential

Support Calls

Agent performance + satisfaction

Monitor agent empathy and customer frustration levels to improve service quality and resolution rates

Quality scoring Training insights

Gaming Communities

Discord voice + Twitch reactions

Track real-time player reactions during gameplay streams to guide feature development and balance updates

Player sentiment Feature feedback
API Integrations

Connect Any Data Source

Pull video, audio, and text data from 50+ platforms automatically. No manual uploads needed.

Video/Audio APIs

Zoom API

Meeting recordings, customer interviews

Teams API

Internal feedback sessions, focus groups

YouTube API

Brand mentions, product reviews

TikTok API

Product mentions, viral content

Communication APIs

Slack API

Voice messages, customer channels

Discord API

Gaming community feedback

Twilio API

Call recordings, support calls

WhatsApp Business

Voice messages, customer support

Social Intelligence

Social Media Fusion
Strategy

Monitor all platforms simultaneously. Cross-validate sentiment to detect brand crises 30 days early.

Real-time Cross-Platform Monitoring

YouTube

Comments, Reviews

TikTok

Mentions, Hashtags

Twitter/X

Mentions, Replies

Instagram

Stories, Comments

Unified Brand Health Score

Consensus Detection

When all platforms show positive sentiment, boost confidence by 30%

Contradiction Alerts

Positive text + negative video = investigate immediately

Crisis Prediction

Detect brand crises 30 days before they go viral

AI Fusion Engine

Multimodal Fusion AI
That Reads Between The Lines

InsightWeave fuses text analysis, voice emotion detection, video expressions, and social media monitoring into a single intelligence layer. Cross-validates insights across all channels to detect contradictions and deliver superior accuracy insights that traditional single-modal tools miss.

Text Analysis

Advanced NLP extracts themes, sentiment, and hidden meanings from surveys, reviews, and support tickets.

Voice Emotion Detection

AI analyzes voice tone, stress levels, and emotional patterns from calls, interviews, and audio feedback.

Video Expression Analysis

Computer vision reads facial expressions, engagement levels, and micro-expressions during video calls.

Cross-Modal Fusion Intelligence

Our AI fuses all modalities to detect contradictions (positive words + frustrated voice), validate emotions across platforms, and boost confidence in critical insights.

Social Media Fusion

Monitor YouTube, TikTok, Twitter, and Instagram simultaneously. Correlate social sentiment with private feedback to detect brand crisis early.

CRITICAL ALERT

Customer Interview Analysis Complete

Text Sentiment: Positive (85%)
Voice Emotion: Frustrated (78%)
Facial Expression: Concerned (82%)

AI Conclusion: HIGH CHURN RISK

FUSION ALERT: Cross-modal contradiction detected. Customer shows mixed signals across text + voice + video. Contact within 24h to prevent customer loss.

Social Validation: Negative mentions increased 40% on Twitter. Correlation confirmed across all channels.

Multimodal fusion in 30 seconds - what takes competitors 30 days.

Ready To Stop Losing Customers To Hidden Insights?

Join forward-thinking companies using InsightWeave to turn customer feedback into strategic intelligence.

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